​Last Updated: October 31, 2024

​

1. Data Controller Information

Tamara Medina Business ID (IČO):09523065  Registered Address:  Palackeho 69, Podebrady III, 290 01, Czechia  Email: tamara@sapovalovasolutions.com 

2. Introduction

As an independent consultant based in the Czech Republic, I process personal data in accordance with the General Data Protection Regulation (GDPR) and Czech Act No. 110/2019 Coll., on Personal Data Processing. This privacy policy explains how I collect, use, and protect your personal information.

3. Data Collection

3.1 Information You Provide

I collect and process the following personal data:

• Name and surname

• Email address

• Phone number

• Company details (if applicable)

• Billing information

• Project requirements and specifications

• Communication history

• Service feedback

3.2 Automatically Collected Data

When you visit my website, I automatically collect:

• IP address

• Browser type and version

• Cookie data

• Website usage information

4. Legal Basis and Purpose of Processing

4.1 Contract Performance (Art. 6(1)(b) GDPR)

• Providing consulting services

• Managing client relationships

• Processing payments

• Delivering project communications

4.2 Legal Obligations (Art. 6(1)(c) GDPR)

• Maintaining required business records

• Tax and accounting compliance

• Responding to legal requests

4.3 Legitimate Interests (Art. 6(1)(f) GDPR)

• Improving services

• Website security

• Preventing fraud

• Portfolio development

4.4 Consent (Art. 6(1)(a) GDPR)

• Sending newsletters or marketing materials

• Using client testimonials

• Case studies (with anonymization where appropriate)

5. Data Retention

I retain personal data for:

• Client projects: 5 years after project completion

• Financial records: 10 years (legal requirement)

• Marketing communications: Until consent withdrawal

• Website analytics: 26 months

6. Data Recipients

Your personal data may be accessed by:

• Accounting service provider

• Web hosting provider

• Email service provider

• Professional advisors (e.g., legal counsel)

• Government authorities (when legally required)

All service providers are bound by data processing agreements and confidentiality obligations.

7. Your Privacy Rights

Under GDPR, you have the right to:

• Access your personal data

• Correct inaccurate data

• Request deletion of your data

• Restrict processing

• Data portability

• Object to processing

• Withdraw consent

• Lodge a complaint with a supervisory authority

I will respond to all requests within 30 days.

8. Cookie Policy

8.1 Essential Cookies

• Purpose: Website functionality

• Legal basis: Legitimate interest

• Cannot be disabled

8.2 Analytics Cookies

• Purpose: Understanding website usage

• Legal basis: Consent

• Can be disabled through cookie settings

8.3 Cookie Control

You can manage cookie preferences through:

• Cookie consent banner

• Browser settings

• My website's cookie settings page

9. Data Security

I implement appropriate security measures including:

• Data encryption

• Secure password policies

• Regular security updates

• Limited data access

• Secure data backup

• Regular security assessments

10. International Transfers

If your data is transferred outside the EU/EEA, I ensure protection through:

• EU Standard Contractual Clauses

• Adequacy decisions

• Appropriate safeguards as required by GDPR

11. Project Confidentiality

All client projects are subject to:

• Strict confidentiality measures

• Data minimization principles

• Purpose limitation

• Access controls

12. Policy Updates

I may update this policy to reflect:

• Changes in services

• Legal requirements

• Privacy practices

Significant changes will be communicated via:

• Email notification

• Website announcement

• Direct client communication

13. Complaints

You can file a complaint with:

1. Me directly at tamara@sapovalovasolutions.com

2. The Czech Data Protection Authority:

   • Office for Personal Data Protection

   • Pplk. Sochora 27

   • 170 00 Prague 7

   • Czech Republic

   • Email: posta@uoou.cz

14. Contact Information

For privacy-related queries or to exercise your rights:

• Email: tamara@sapovalovasolutions.com

• Response time: Within 2 business days