Terms & Conditions
Last Updated: April 8, 2026
Welcome to Sapovalova Solutions. By accessing this website, you agree to comply with and be bound by the following terms and conditions:
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1. Who We Are
These Terms & Conditions govern your use of the website www.sapovalovasolutions.com and the purchase of any services offered by Sapovalova Solutions, operated by Tamara Medina (Business ID / IÄŒO: 09523065), registered in the Czech Republic.
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2. Services
Sapovalova Solutions provides digital marketing consultancy. Specific service delivery and pricing are governed by individual service agreements.
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The Services Covered: These Terms apply to all services and programmes offered by Sapovalova Solutions, including but not limited to:
• Business Coaching & Strategic Consulting — 1:1 and group sessions focused on business strategy, operations, and scaling.
• Executive & Leadership Coaching — Personal growth, leadership development, and career transition coaching.
• Events & Programmes — Including Business Building Blocks, The Unveiled Experience, and Cesta odhalení.
• Kafe con Propósito — Women's community gatherings held in Central Bohemia, including all membership tiers (Espresso Shot, Brew Community, The Roastery).
• One Cup, One Story (Jeden Šálek, Jeden PÅ™íbÄ›h /Una Taza, Una Historia — Storytelling series embedded within Kafe con Propósito gatherings; associated filming, clips, and digital content.
• Premium Events & Guest Speaker Workshops — Expert-led workshops available to members and non-members.
• Sponsorship & Partnership Arrangements — Commercial partnerships with local and regional brands.
• Digital content, blog, and associated materials published on the website.
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3. Acceptance of Terms
By accessing this website, registering for any event, purchasing a membership, or engaging Sapovalova Solutions for any service, you confirm that you have read, understood, and agree to these Terms. If you do not agree, please do not use our services.
4. Booking, Registration & Payment
4.1 Coaching & Consulting Engagements begin upon written confirmation (email or signed agreement). Payment terms and session structure are confirmed in your individual service agreement or proposal. A deposit may be required to secure your place. 4.2 Events & Programmes Registration is confirmed upon receipt of payment. Places are limited and are allocated on a first-come, first-served basis. Your registration constitutes a binding agreement to the programme's specific terms, which will be communicated at point of sale. 4.3 Kafe con Propósito Memberships Memberships are offered on a monthly rolling basis unless otherwise stated. The three tiers — Espresso Shot (450 CZK/session), Brew Community (850 CZK/month), and The Roastery (1,950 CZK/month) — are outlined on the Memberships page. Monthly memberships begin on the date of purchase. Membership benefits are non-transferable. 4.4 Payment Prices are displayed on the website and are inclusive of any applicable taxes. Accepted payment methods are communicated at checkout. Sapovalova Solutions reserves the right to update pricing with 30 days' notice to existing members.
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5. Cancellations & Refunds
5.1 Coaching & Consulting Sessions
• Cancellations made at least 48 hours before a session: full credit applied to a rescheduled session.
• Cancellations within 48 hours: the session fee is forfeited unless exceptional circumstances apply, at Tamara's discretion.
• Sapovalova Solutions reserves the right to reschedule sessions due to illness or unforeseen circumstances. 5.2 Events & Programmes
• Cancellations 14+ days before event start date: full refund minus a 10% administrative fee.
• Cancellations 7–13 days before: 50% refund or full credit toward a future event.
• Cancellations less than 7 days before: no refund. A transfer of place to another person may be possible upon written request.
• If Sapovalova Solutions cancels an event, a full refund will be issued within 14 business days. 5.3 Kafe con Propósito Memberships
• Monthly memberships may be cancelled at any time with effect from the end of the current billing period. No pro-rata refunds are issued for partial months.
• Espresso Shot (pay-as-you-go) session fees are non-refundable once a spot has been reserved.
6. Filming, Photography & Content​
Kafe con Propósito gatherings and Una Taza, Una Historia events may be filmed and photographed for use in social media, website content, and promotional materials.
• By attending a gathering, you acknowledge that photography and filming may take place.
• If you do not wish to appear in any content, please notify Tamara in writing before the event.
• Featured women in One Cup. One Story will be informed in advance of filming and will receive a short clip for their own use. Clips will be published on Instagram, Facebook, LinkedIn, and the Sapovalova Solutions website.
• Sapovalova Solutions retains all intellectual property rights in content produced, including clips, photographs, and blog posts.
7. Confidentiality
Sapovalova Solutions treats all client information as strictly confidential. We will not share your personal, business, or session information with third parties without your written consent, except where required by law. You agree to maintain confidentiality in relation to other participants in group settings, workshops, and Kafe con Propósito gatherings. What is shared in the room stays in the room.
8. Intellectual Property
All content on www.sapovalovasolutions.com — including text, graphics, tools, frameworks, session materials, and the Una Taza, Una Historia format — is the intellectual property of Sapovalova Solutions. You may not reproduce, distribute, or use any content without prior written permission.
9. Limitation of Liability
Sapovalova Solutions provides coaching, consulting, and community services for educational and developmental purposes. Results are not guaranteed. Tamara Medina is not a licensed therapist, psychologist, financial advisor, or legal professional. Nothing shared in sessions or at events constitutes professional financial, legal, or medical advice. To the maximum extent permitted by applicable law, Sapovalova Solutions' total liability shall not exceed the fees paid by you for the specific service giving rise to the claim.
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10. Governing Law
These Terms are governed by the laws of the Czech Republic. Any disputes shall be subject to the exclusive jurisdiction of the Czech courts. You also have the right to contact the Czech Trade Inspection Authority (ÄŒeská obchodní inspekce) for out-of-court dispute resolution.
11. Changes to These Terms
Sapovalova Solutions may update these Terms to reflect changes in services, pricing, or legal requirements. Significant changes will be communicated via email or a notice on the website. Continued use of services after notification constitutes acceptance.
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Privacy Policy
Last Updated: February 3, 2026
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At Sapovalova Solutions, we are committed to protecting your privacy. This policy outlines our practices regarding the collection and use of your personal data.
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1. Data Controller
Your personal data is processed by: Controller Tamara Medina / Sapovalova Solutions IČO 09523065 Address Palackeho 69, Poděbrady III, 290 01, Czech Republic Email tamara@sapovalovasolutions.com Processing is carried out in accordance with the General Data Protection Regulation (GDPR) and Czech Act No. 110/2019 Coll. on Personal Data Processing.
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2. Information We Collect
2.1 Data You Provide Directly
• Name and surname
• Email address and phone number
• Company name and role (where applicable)
• Billing and payment details
• Information shared during coaching sessions, consultations, or events
• Registration details for events, memberships, or programmes
• Messages and communications sent via contact forms, email, or social media
• Testimonials, feedback, and survey responses (with your consent)
2.2 Data Collected Automatically
• IP address and browser type when visiting the website
• Cookie and session data
• Website usage information (pages visited, time on site, referral source)
• Analytics data processed via Wix Analytics
2.3 Data from Third Parties
• Social media profile information when you interact with our pages on Instagram, Facebook, or LinkedIn • Event registration data processed via Wix Events ​
​3. We use your data to:
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Respond to inquiries regarding our digital marketing services.
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Send newsletters or marketing updates (only with your explicit consent).
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Analyze website performance to improve user experience.
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4. How Long We Keep Your Data
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Coaching & consulting client records 5 years after the end of engagement
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Financial & invoicing records 10 years (Czech legal requirement)
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Event & membership registration data 3 years after last interaction
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Marketing communications Until you withdraw consent
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Website analytics 26 months
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Filming & photography content Until you request removal (see Section 6)​
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5. Who We Share Your Data With
We do not sell your data. We may share data with the following service providers, all of whom are bound by data processing agreements:
• Wix.com — website hosting, events, email marketing, and analytics
• Accounting and bookkeeping service providers
• Email service providers
• Professional advisors (legal, compliance) where necessary
• Government or regulatory authorities, only when legally required
• Photography and videography partners (e.g. event photographers) — limited to images/footage relating to you Data may be stored on servers outside the EU/EEA (e.g. via Wix). Where this occurs, we ensure appropriate safeguards are in place, including EU Standard Contractual Clauses.
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6. Your Rights Under GDPR
You have the following rights regarding your personal data:
• Access — request a copy of the data we hold about you
• Rectification — ask us to correct inaccurate or incomplete data
• Erasure — request deletion of your data ('right to be forgotten'), including removal from filmed content where technically feasible
• Restriction — request that we limit how we use your data
• Portability — receive your data in a structured, machine-readable format
• Objection — object to processing based on legitimate interest, including direct marketing
• Withdraw consent — at any time, where processing is based on consent, without affecting prior processing To exercise any of these rights, email tamara@sapovalovasolutions.com. We will respond within 30 days.
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7. Cookie Policy
7.1 Essential Cookies Required for the website to function. Cannot be disabled. Legal basis: legitimate interest.
7.2 Analytics Cookies Used to understand how visitors use the website (e.g. Wix Analytics). Legal basis: your consent. You can disable these through the cookie consent banner or your browser settings.
7.3 Marketing Cookies May be set by embedded social media content or third-party tools. Legal basis: your consent. Manageable via cookie preferences on the site.
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8. Data Security
We take appropriate technical and organisational measures to protect your personal data, including:
• Encrypted data transmission (HTTPS)
• Secure password management
• Access controls limiting data to authorised individuals
• Regular review of security practices
• Secure backups
9. Filming & Photography at Events
Kafe con Propósito gatherings, Una Taza, Una Historia, and other Sapovalova Solutions events may be filmed or photographed. This content may be used for promotional purposes, including social media, the website, and sponsor materials.
• You will be informed prior to any event where filming will take place.
• If you do not wish to be filmed or photographed, please inform us in writing before the event. We will make reasonable accommodations.
• Featured women in Una Taza, Una Historia will provide explicit consent before filming and will receive a copy of the clip for their own use.
• If you wish to be removed from previously published content, contact tamara@sapovalovasolutions.com, and we will comply where technically possible.
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10. Complaints
If you believe your data has been processed unlawfully, you have the right to lodge a complaint with: Direct contact tamara@sapovalovasolutions.com — we aim to respond within 2 business days or
Czech Data Protection Authority Office for Personal Data Protection (ÚÅ™ad pro ochranu osobních údajů) Address Pplk. Sochora 27, 170 00 Prague 7, Czech Republic Email posta@uoou.cz Website www.uoou.cz
11. Updates to This Policy
This Privacy Policy may be updated to reflect changes in our services, legal requirements, or data practices. Where changes are significant, we will notify you by email or via a notice on the website. Continued use of our services after notification constitutes acceptance of the updated policy.
